Service industry

Helping our companies to deliver on their promises

  • Hundreds of different services are delivered by thousands of companies across the UK every day.

    In such a diverse and dynamic marketplace, we understand that you need to go beyond a one-size-fits-all approach to deliver results. That's where our specialist team comes in.

  • From carrying high-security cargo and transporting teams from one site to another, to delivering parcels and keeping food fresh on its way to stores, we understand that efficiency, quality and safety are critical.

    As a trusted partner within the services sector, we're on hand to help you fund, manage and maintain your fleet to meet the very highest demands.

Our approach

Vehicle downtime

For most organisations within the services sector, vehicle downtime is simply not an option. Your vehicles play an essential part in delivering the services you promise to your customers on a daily basis. At Hitachi Capital, we understand the importance of keeping your fleet moving 24/7, as well as the support required to maintain a large fleet of high mileage and business-critical vehicles. 

Full fleet management

Our specialist teams are made up of sector-specific technical consultants and expert account managers. Working together, they ensure they understand all your challenges and requirements, from source to shelf and offer a full range of fleet management services to match your needs.

Diverse needs

Your fleet operates in a fast-moving and demanding sector, so the vehicles you use need to be fit for purpose. We can source or design and build the vehicles that meet your needs, and those of your customers, down the very last detail.

Dedicated support

In an industry where results are judged minute-to-minute rather than by the day or week, even small problems can create big impacts. That’s why we provide expert account managers to help you plan ahead, as well as a dedicated 24/7 driver helpdesk providing you with the reassurance that we’ve always got your fleet needs covered.

Our solution

  • Funding flexibility

    We’ll tailor your contract terms to meet your business needs – whether you need multi-temperature control, high security, lifting equipment or bespoke conversions. Our funding solutions across the services sector cover it all.

  • Working in partnership

    We have a wealth of experience within the services sector, working with some of the UK’s leading service providers and covering industries such as home shopping, food transportation, vehicle breakdown & recovery, national couriers, security, airside support, cleaning, and facilities management.

  • Optimised efficiency

    Our technical specialists work with you to identify ways of improving efficiency across projects, boosting customer satisfaction with your service delivery and bringing savings to your business.

  • Mission critical status

    Safety and compliance are paramount in providing certain services. Which is why our maintenance and downtime teams give all priority vehicles mission critical considerations, ensuring your vehicles are compliant, available and safe at all times.

A number of our staff are paid in a manner different to Hitachi Capital’s online system. To accommodate us, Hitachi Capital developed their online quotation website at their own cost in order to incorporate our requirements. I believe that this was one of the contributing factors that led to the success of the DB Schenker Rail (UK) Ltd Fuel & Go scheme.

Calvin Russell

HR Shared Services Business Partner

DB Schenker Rail

We at British Gas are so proud to have been the first to be involved in such an innovative project, and were extremely impressed with the performance of the Nissan e-NV200 during our winter trial. Throughout the pilot, Nissan and Hitachi Capital gave us the freedom to tweak the vehicles according to our exact specifications. As a consequence of the successful partnership, we are now fully committed to making 10% of our fleet electric by 2017.

Colin Marriott

Head of Fleet

British Gas


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Hitachi Capital Vehicle Solutions is a brand of Hitachi Capital (UK) PLC - (HCUK). Other brands under which we trade include Hitachi Personal Finance, Hitachi Capital Business Finance and Hitachi Capital Invoice Finance.

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