As a member, Hitachi Capital adheres to the standards set out in the BVRLA fair wear and tear guide.
Who are the BVRLA?
Established in 1967, the British Vehicle Rental and Leasing Association (BVRLA) is the trade body for companies engaged in the leasing and rental of cars and commercial vehicles.
What is considered fair wear and tear?
The BVRLA guide is an industry standard of what is considered to be fair wear and tear on your vehicle when it is returned at the end of its contract or finance agreement.
You should not incur additional charges if:
Your vehicle has been maintained according to manufacturer standards
Electronic features are working correctly
You have a full set of keys and documentation
The interior in good condition
The exterior has only minor surface damage
What are end-of-lease charges?
Hitachi Capital will not charge for any vehicle damage that is considered fair wear and tear. You may, however, be charged for any damage that is not considered fair, wear and tear.
Charges cover the cost of rectifying any damage or replacing missing items to the agreed return standard set out at the start of your lease.
How to avoid additional end-of-lease charges
It’s advisable to regularly check the condition of your vehicle. And, if appropriate report any damage to the person responsible for your fleet. This will allow damage to be assessed and rectified as soon as possible.
Approximately three months before the end of your vehicle's contract or finance agreement, check the condition of your vehicle against the BVRLA’s fair wear and tear guide. To avoid any end-of-lease charges, any unacceptable damage should be addressed or missing items replaced prior to the vehicle being returned.
How to inspect your vehicle
To ensure that you’re as objective as possible; we suggest asking a friend or colleague to help. Choose a time and location with good light and make sure you wash the vehicle thoroughly before inspection to ensure you don’t miss any damage.
If you have any questions relating to fair wear and tear, please contact our customer services team on 0344 463 2900.